Politique de paiement

Last Updated: February 15, 2025

At Alga (www.algaeyes.com), we aim to provide a secure et seamless shopping experience. Below are the details of our accepted payment methods, security measures, et important terms regarding payments.

1. Accepted Payment Methods

We currently accept the following payment methods:

  • Credit & Debit Cards (Visa, Mastercard, American Express) via Stripe
  • PayPal

All payments are processed securely using encrypted technology to protect votre financial information.

2. Payment Processing

  • Payments are charged immediately upon checkout.
  • Votre order will be processed once the payment is successfully received.
  • If a payment is declined, votre order will not be confirmed, et you will need to use an alternative method.

3. Currency & Pricing

  • All prices on our website are listed in EUR (€).
  • Customers are responsible pour any applicable currency conversion fees charged by their bank or payment provider.

4. Secure Transactions

  • We use Stripe et PayPal, which comply avec PCI DSS security standards, ensuring that votre transactions are protected.
  • We do not store or have access to votre full payment details. All transactions are encrypted et handled directly by Stripe et PayPal.

5. Refunds & Cancellations

  • Refunds are issued to the original payment method in accordance avec our Returns & Exchange Policy.
  • Once a refund is processed, it may take 5-10 jours ouvrables pour the funds to appear in votre account, depending on votre bank or payment provider.
  • If you need to cancel an order, please contact us as soon as possible at algaeyes@gmail.com. If votre order has already been shipped, you must follow our Returns Policy.

6. Fraud Prevention

  • All transactions are monitored pour fraudulent activity.
  • If suspicious activity is detected, we reserve the right to cancel the order et request additional verification before proceeding.

7. Payment Issues & Support

If you encounter any payment issues or have questions about votre transaction, please contact us at:

📧 Email: algaeyes@gmail.com
🌍 Website: www.algaeyes.com