Terms of service

1. Introduction

These Terms of Service govern your access to and use of the Alga Eyes online store at algaeyes.com and the purchase of products through our store.

By using our website or placing an order, you agree to these Terms of Service and the applicable policies referenced below. If you do not agree, please do not use our website.

2. Our Store

Alga Eyes operates an online store selling sunglasses and related products.

For questions about our products, orders or these Terms of Service, contact support@algaeyes.com.

3. Use of Our Website

You agree to use our website lawfully and not to misuse the website, attempt unauthorized access, interfere with its operation or engage in fraudulent activity.

We may take reasonable steps to protect our website, customers and services against misuse or security threats.

4. Product Information

We make reasonable efforts to ensure that product descriptions, images, colours and other information are accurate and up to date.

Actual product colours and appearance may vary depending on your screen, device settings, lighting and photography. We do not guarantee that every display will reproduce a product's appearance exactly.

Product availability may change without notice.

5. Orders and Acceptance

When you place an order, you submit a request to purchase the selected products.

Orders are subject to payment confirmation and our ability to fulfil them. If we need clarification or cannot fulfil an order, we may contact you using the details provided at checkout and will determine the appropriate next steps in accordance with applicable law.

If an order cannot be fulfilled and payment has been collected, any required refund will be handled in accordance with applicable law.

Please check your order details and shipping address carefully before completing your purchase.

6. Prices and Payments

Product prices and any applicable charges are displayed at checkout before you complete your purchase.

Available payment methods are shown during checkout. Orders are generally prepared for dispatch on the same business day or the next business day after payment confirmation.

We reserve the right to correct genuine pricing or listing errors, subject to applicable law and any rights arising from an order already accepted.

7. Shipping, Returns and Refunds

Shipping destinations, estimated delivery times and applicable shipping conditions are described in our Shipping Policy.

Voluntary returns, exchanges and refunds are governed by our Refund and Return Policy.

Our Privacy Policy explains how personal information is collected, used and shared.

Nothing in these Terms of Service or our other policies excludes or restricts any mandatory consumer rights or remedies available under applicable law.

8. Website Availability

We aim to keep our website available and functioning properly, but we cannot guarantee uninterrupted or error-free access at all times.

We may update, modify or discontinue website features or services where reasonably necessary, subject to applicable law and any obligations arising from existing orders.

9. Changes to These Terms

We may update these Terms of Service from time to time. The version published on this page applies to use of the website from the time it is published, subject to applicable law and any rights or obligations arising before the change.

10. Applicable Law and Consumer Rights

These Terms of Service are subject to applicable laws. Nothing in these Terms is intended to remove or limit mandatory consumer protections that apply to your purchase.

Where applicable law grants you rights that cannot be waived or restricted by contract, those rights remain unaffected.

11. Contact Us

For questions about these Terms of Service, contact support@algaeyes.com.