Política de envío y entrega

Last Updated: February 15, 2025

En Alga (www.algaeyes.com), nosotros aim a deliver tu gafas de sol quickly y efficiently. Below, tú will find details acerca de nuestro envío opciones, entrega times, y costs.

1. Envío Destinations

Nosotros currently ship a:

  • Portugal (Mainland & Islands)
  • European Union countries

If tú are outside these regions y would like a place an pedido, please contacto nosotros en algaeyes@gmail.com a check availability.

2. Envío Costs

  • Portugal: €[insert amount] (Gratis para pedidos over €[insert threshold])
  • European Union: €[insert amount] (Envío rates vary por country)

Final envío costs will be calculated en pagar.

3. Estimated Entrega Times

  • Portugal (Mainland): 2-5 business días
  • Portugal (Islands): 3-7 business días
  • EU Countries: 5-10 business días

Note: Entrega times are estimates y may vary due a carrier delays, holidays, o customs processing.

4. Pedido Processing & Dispatch

  • Pedidos are processed within 1-2 business días after pago confirmación.
  • Tú will receive a confirmación correo electrónico con a seguimiento number once tu pedido is shipped.

5. Seguimiento Tu Pedido

Todo pedidos include a seguimiento number, which will be sent via correo electrónico once the pedido has been dispatched. Tú can seguimiento tu shipment en the carrier’s website.

6. Entrega Issues

If tú experience any issues con tu entrega, such as delays o lost packages, please contacto nosotros en algaeyes@gmail.com con tu pedido number.

7. Incorrect Dirección o Failed Entrega

  • Please ensure tu envío dirección is correct before completing tu pedido.
  • If a package is returned due a an incorrect dirección o failed entrega attempts, the customer is responsible para additional envío fees a resend the pedido.

8. Damaged o Missing Items

  • If tu package arrives damaged, please contacto nosotros within 48 hours con photos de the damage.
  • If an item is missing de tu pedido, notify nosotros immediately, y nosotros will resolve the issue as soon as possible.

9. Contacto Nosotros

If tú have any questions acerca de nuestro Envío & Entrega Política, feel gratis a reach out a nosotros en:

📧 Correo Electrónico: algaeyes@gmail.com
🌍 Website: www.algaeyes.com