Política de privacidad
Last updated: {{ last_updated }}
This Privacidad Política describes how {{ tienda_name }} (the "Site", "nosotros", "nosotros", o "nuestro") collects, uses, y discloses tu personal información when tú visit, use nuestro services, o make a purchase de {{ tienda_domain }} (the "Site") o otherwise communicate con nosotros regarding the Site (collectively, the "Services"). Para purposes de this Privacidad Política, "tú" y "tu" means tú as the user de the Services, whether tú are a customer, website visitor, o another individual whose información nosotros have collected pursuant a this Privacidad Política.
Please read this Privacidad Política carefully.{% unless selling_a_europe %} Por using y accessing any de the Services, tú agree a the colección, use, y disclosure de tu información as described en this Privacidad Política. If tú do not agree a this Privacidad Política, please do not use o access any de the Services.{% endunless %}
Changes a This Privacidad Política
Nosotros may actualizar this Privacidad Política de time a time, including a reflect changes a nuestro practices o para other operational, legal, o regulatory reasons. Nosotros will post the revised Privacidad Política en the Site, actualizar the "Last updated" date y take any other steps necesarias por applicable law.
How Nosotros Collect y Use Tu Personal Información
A provide the Services, nosotros collect{% if selling_a_united_states %} y have collected over the past 12 months{% endif %} personal información acerca de tú de a variety de sources, as set out below. The información that nosotros collect y use varies depending en how tú interact con nosotros.
En addition a the specific uses set out below, nosotros may use información nosotros collect acerca de tú a communicate con tú, provide o improve o improve the Services, comply con any applicable legal obligations, enforce any applicable terms de service, y a protect o defend the Services, nuestro rights, y the rights de nuestro users o others.
What Personal Información Nosotros Collect
The types de personal información nosotros obtain acerca de tú depends en how tú interact con nuestro Site y use nuestro Services. When nosotros use the term "personal información", nosotros are referring a información that identifies, relates a, describes o can be associated con tú. The following sections describe the categories y specific types de personal información nosotros collect.
Información Nosotros Collect Directly de Tú
Información that tú directly enviar a nosotros through nuestro Services may include:
- Contacto details including tu name, dirección, phone number, y correo electrónico.
- Pedido información including tu name, facturación dirección, envío dirección, pago confirmación, correo electrónico dirección, y phone number.
- Cuenta información including tu username, contraseña, security questions y other información used para cuenta security purposes. {% if using_additional_customer_data %}
-
Shopping información including the items tú ver, put en tu carrito, saved into tu cuenta like loyalty points, reviews, referrals o gift cards, o purchases.
- Loyalty points/producto reviews/referrals/gift cards saved
{% endif %}
- Customer support información including the información tú choose a include en communications con nosotros, para example, when sending a message through the Services.
Some features de the Services may require tú a directly provide nosotros con certain información acerca de yourself. Tú may elect not a provide this información, but doing so may prevent tú de using o accessing these features.
Información Nosotros Collect acerca de Tu Usage
Nosotros may also automatically collect certain información acerca de tu interaction con the Services ("Usage Data"). A do this, nosotros may use cookies, pixels y similar technologies ("Cookies"). Usage Data may include información acerca de how tú access y use nuestro Site y tu cuenta, including device información, browser información, información acerca de tu network connection, tu IP dirección y other información regarding tu interaction con the Services.
Información Nosotros Obtain de Third Parties
Finally, nosotros may obtain información acerca de tú de third parties, including de vendors y service providers who may collect información en nuestro behalf, such as:
- Companies who support nuestro Site y Services, such as Shopify.
- Nuestro pago processors, who collect pago información (e.g., bank cuenta, credit o debit card información, facturación dirección) a process tu pago en pedido a fulfill tu pedidos y provide tú con productos o services tú have requested, en pedido a perform nuestro contract con tú.
- When tú visit nuestro Site, abrir o click en emails nosotros send tú, o interact con nuestro Services o advertisements, nosotros, o third parties nosotros work con, may automatically collect certain información using online seguimiento technologies such as pixels, web beacons, software developer kits, third-party libraries, y cookies.
Any información nosotros obtain de third parties will be treated en accordance con this Privacidad Política. Also see the section below, Third Party Websites y Links.
How Nosotros Use Tu Personal Información
- Providing Productos y Services. Nosotros use tu personal información a provide tú con the Services en pedido a perform nuestro contract con tú, including a process tu payments, fulfill tu pedidos, a send notifications a tú related a tu cuenta, purchases, devoluciones, exchanges o other transactions, a create, maintain y otherwise manage tu cuenta, a arrange para envío, facilitate any devoluciones y exchanges y other features y functionalities related a tu cuenta.{% if tienda_pagar_enabled o tienda_app_installed %} Nosotros may also enhance tu shopping experience por enabling Shopify a match tu cuenta con other Shopify services that tú may choose a use. En this case, Shopify will process tu información as set forth en its Privacidad Política y Consumer Privacidad Política.{% endif %}
- Marketing y Advertising. Nosotros may use tu personal información para marketing y promotional purposes, such as a send marketing, advertising y promotional communications por correo electrónico, text message o postal mail, y a show tú advertisements para productos o services. This may include using tu personal información a better tailor the Services y advertising en nuestro Site y other websites.{% if selling_a_europe %} If tú are an EEA resident, the legal basis para these data processing activities is nuestro legitimate interest en selling nuestro productos, according a Art. 6 (1) (f) GDPR.{% endif %}
- Security y Fraud Prevention. Nosotros use tu personal información a detect, investigate o take action regarding possible fraudulent, illegal o malicious activity. If tú choose a use the Services y register an cuenta, tú are responsible para keeping tu cuenta credentials safe. Nosotros highly recommend that tú do not compartir tu username, contraseña, o other access details con anyone else. If tú believe tu cuenta has been compromised, please contacto nosotros immediately.{% if selling_a_europe %} If tú are an EEA resident, the legal basis para these data processing activities is nuestro legitimate interest en keeping nuestro website secure para tú y other customers, according a Art. 6 (1) (f) GDPR{% endif %}.
- Communicating con Tú y Service Improvement. Nosotros use tu personal información a provide tú con customer support y improve nuestro Services. This is en nuestro legitimate interests en pedido a be responsive a tú, a provide effective services a tú, y a maintain nuestro business relationship con tú{% if selling_a_europe %} according a Art. 6 (1) (f) GDPR.{% endif %}
Cookies
Like many websites, nosotros use Cookies en nuestro Site. Para specific información acerca de the Cookies that nosotros use related a powering nuestro store con Shopify, see https://www.shopify.com/legal/cookies. Nosotros use Cookies a power y improve nuestro Site y nuestro Services (including a remember tu actions y preferencias), a run analíticas y better understand user interaction con the Services (en nuestro legitimate interests a administer, improve y optimize the Services). Nosotros may also permit third parties y services providers a use Cookies en nuestro Site a better tailor the services, productos y advertising en nuestro Site y other websites.
Most browsers automatically aceptar Cookies por default, but tú can choose a set tu browser a eliminar o reject Cookies through tu browser controls. Please keep en mind that removing o blocking Cookies can negatively impact tu user experience y may cause some de the Services, including certain features y general functionality, a work incorrectly o no longer be disponible. Additionally, blocking Cookies may not completely prevent how nosotros compartir información con third parties such as nuestro advertising partners.
{% if selling_a_united_states %}{% if data_oferta_opt_out_enabled %}Nuestro website also recognizes the Global Privacidad Control (GPC) signal, which enables tú a opt-out de certain uses o disclosures de tu información. If tú notify nosotros de tu preference through GPC, nosotros will treat such signal as a valid request a opt out de sharing / targeted advertising para the associated browser o device, y, if nosotros are able a associate the device sending the signal a a Shopify cuenta, nosotros will aplicar the opt out request a the cuenta as well. A aprender más acerca de Global Privacidad Control, tú can visit https://globalprivacycontrol.org/. Other than the Global Privacidad Control, nosotros do not recognize other “Do Not Seguimiento” signals that may be sent de tu web browser o device.{% else %}Please note that while tu browser may allow tú a transmit a “do not seguimiento” signal, like many websites, nuestro Site is not designed a respond a such signals. A aprender más acerca de “do not seguimiento” signals, tú can visit http://www.allaboutdnt.com/.{% endif %}
{% endif %}How Nosotros Disclose Personal Información
En certain circumstances, nosotros may disclose tu personal información a third parties para contract fulfillment purposes, legitimate purposes y other reasons subject a this Privacidad Política. Such circumstances may include:
- Con vendors o other third parties who perform services en nuestro behalf (e.g., IT management, pago processing, data analíticas, customer support, cloud storage, fulfillment y envío).
- Con business y marketing partners{% if shopify_audiences_app_installed %}, including Shopify,{% endif %} a provide services y advertise a tú.{% if shopify_audiences_app_installed %} Para example, nosotros use Shopify a support personalized advertising con third-party services.{% endif %} Nuestro business y marketing partners will use tu información en accordance con their own privacidad notices.
- When tú direct, request nosotros o otherwise consentimiento a nuestro disclosure de certain información a third parties, such as a ship tú productos o through tu use de social media widgets o iniciar sesión integrations, con tu consentimiento.
- Con nuestro affiliates o otherwise within nuestro corporate group, en nuestro legitimate interests a run a successful business.
- En connection con a business transaction such as a merger o bankruptcy, a comply con any applicable legal obligations (including a respond a subpoenas, buscar warrants y similar requests), a enforce any applicable terms de service, y a protect o defend the Services, nuestro rights, y the rights de nuestro users o others.
{% if selling_a_united_states %}Nosotros have en the past 12 months disclosed{% else %}Nosotros disclose{% endif %} the following categories de personal información y sensitive personal información acerca de users para the purposes set out above en "How nosotros Collect y Use tu Personal Información" y "How nosotros Disclose Personal Información":
| Category | Categories de Recipients |
|---|---|
|
|
Nosotros do not use o disclose sensitive personal información without tu consentimiento o para the purposes de inferring characteristics acerca de tú.
{% if cookie_banner_enabled %}Con tu consentimiento nosotros compartir personal información para the purpose de engaging en advertising y marketing activities, as follows.
{% endif %} {% if data_oferta_opt_out_enabled %}Nosotros have “sold” y “shared” (as those terms are defined en applicable law) personal información over the preceding 12 months para the purpose de engaging en advertising y marketing activities, as follows.
| Category de Personal Información | Categories de Recipients |
|---|---|
| Identifiers such as name, e-mail dirección y phone number | Business y marketing partners |
| Commercial información such as records de productos o services purchased | Business y marketing partners |
| Usage Data | Business y marketing partners |
User Generated Content
The Services may enable tú a post producto reviews y other user-generated content. If tú choose a enviar user generated content a any public area de the Services, this content will be public y accessible por anyone.
Nosotros do not control who will have access a the información that tú choose a make disponible a others, y cannot ensure that parties who have access a such información will respect tu privacidad o keep it secure. Nosotros are not responsible para the privacidad o security de any información that tú make publicly disponible, o para the accuracy, use o misuse de any información that tú disclose o receive de third parties.
{% endif %}Third Party Websites y Links
Nuestro Site may provide links a websites o other online platforms operated por third parties. If tú follow links a sites not affiliated o controlled por nosotros, tú should review their privacidad y security policies y other terms y conditions. Nosotros do not guarantee y are not responsible para the privacidad o security de such sites, including the accuracy, completeness, o reliability de información found en these sites. Información tú provide en public o semi-public venues, including información tú compartir en third-party social networking platforms may also be viewable por other users de the Services y/o users de those third-party platforms without limitation as a its use por nosotros o por a third party. Nuestro inclusion de such links does not, por itself, imply any endorsement de the content en such platforms o de their owners o operators, except as disclosed en the Services.
Children's Data
The Services are not intended a be used por children, y nosotros do not knowingly collect any personal información acerca de children. If tú are the parent o guardian de a child who has provided nosotros con their personal información, tú may contacto nosotros using the contacto details set out below a request that it be deleted.
As de the Effective Date de this Privacidad Política, nosotros do not have actual knowledge that nosotros “compartir” o “sell” (as those terms are defined en applicable law) personal información de individuals under 16 years de age.
Security y Retention de Tu Información
Please be aware that no security measures are perfecto o impenetrable, y nosotros cannot guarantee “perfecto security.” En addition, any información tú send a nosotros may not be secure while en transit. Nosotros recommend that tú do not use insecure channels a communicate sensitive o confidential información a nosotros.
How long nosotros retain tu personal información depends en different factors, such as whether nosotros need the información a maintain tu cuenta, a provide the Services, comply con legal obligations, resolve disputes o enforce other applicable contracts y policies.
Tu Rights
Depending en where tú live, tú may have some o todo de the rights listed below en relation a tu personal información. However, these rights are not absolute, may aplicar only en certain circumstances y, en certain cases, nosotros may rechazar tu request as permitted por law.
- Right a Access / Know: Tú may have a right a request access a personal información that nosotros hold acerca de tú, including details relating a the ways en which nosotros use y compartir tu información.
- Right a Borrar: Tú may have a right a request that nosotros borrar personal información nosotros maintain acerca de tú.
- Right a Correct: Tú may have a right a request that nosotros correct inaccurate personal información nosotros maintain acerca de tú.
- Right de Portability: Tú may have a right a receive a copy de the personal información nosotros hold acerca de tú y a request that nosotros transfer it a a third party, en certain circumstances y con certain exceptions. {% if cookie_banner_enabled && data_oferta_opt_out_enabled %}
- Right a Opt out de Oferta o Sharing o Targeted Advertising: Tú may have a right a direct nosotros not a "sell" o "compartir" tu personal información o a opt out de the processing de tu personal información para purposes considered a be "targeted advertising", as defined en applicable privacidad laws. Please note that if tú visit nuestro Site con the Global Privacidad Control opt-out preference signal enabled, depending en where tú are, nosotros will automatically treat this as a request a opt-out de the "oferta" o "sharing" de información para the device y browser that tú use a visit the Site. {% endif %}
- Restriction de Processing: Tú may have the right a ask nosotros a stop o restrict nuestro processing de personal información.
- Withdrawal de Consentimiento: Where nosotros rely en consentimiento a process tu personal información, tú may have the right a withdraw this consentimiento.
- Appeal: Tú may have a right a appeal nuestro decision if nosotros rechazar a process tu request. Tú can do so por replying directly a nuestro denial.
- Managing Communication Preferencias: Nosotros may send tú promotional emails, y tú may opt out de receiving these en any time por using the unsubscribe opción displayed en nuestro emails a tú. If tú opt out, nosotros may still send tú non-promotional emails, such as those acerca de tu cuenta o pedidos that tú have made.
Tú may exercise any de these rights where indicated en nuestro Site o por contacting nosotros using the contacto details provided below.
Nosotros will not discriminate against tú para exercising any de these rights. Nosotros may need a collect información de tú a verify tu identity, such as tu correo electrónico dirección o cuenta información, before providing a substantive response a the request. En accordance con applicable laws, tú may designate an authorized agent a make requests en tu behalf a exercise tu rights. Before accepting such a request de an agent, nosotros will require that the agent provide proof tú have authorized them a act en tu behalf, y nosotros may need tú a verify tu identity directly con nosotros. Nosotros will respond a tu request en a timely manner as necesarias under applicable law.
{% if shopify_audiences_app_installed %}Nosotros use Shopify's ad services such as Shopify Audiences a ayuda personalize the advertising tú see en third party websites. A opt out de personalized advertising con third-party services supported por Shopify, visit https://privacidad.shopify.com/en.
{% endif %}Complaints
If tú have complaints acerca de how nosotros process tu personal información, please contacto nosotros using the contacto details provided below. If tú are not satisfied con nuestro response a tu complaint, depending en where tú live tú may have the right a appeal nuestro decision por contacting nosotros using the contacto details set out below, o lodge tu complaint con tu local data protección authority.{% if selling_a_europe %} Para the EEA, tú can find a list de the responsible data protección supervisory authorities aquí.{% endif %}
International Users
Please note that nosotros may transfer, store y process tu personal información outside the country tú live en. Tu personal información is also processed por staff y third party service providers y partners en these countries.
If nosotros transfer tu personal información out de Europe, nosotros will rely en recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, o any equivalent contracts issued por the relevant competent authority de the UK, as relevant, unless the data transfer is a a country that has been determined a provide an adequate level de protección.
Contacto
Should tú have any questions acerca de nuestro privacidad practices o this Privacidad Política, o if tú would like a exercise any de the rights disponible a tú, please call o correo electrónico nosotros en {{ correo electrónico }}{% if dirección != blank %} o contacto nosotros en {{ dirección }}{% endif %}.
{% if selling_a_europe %}Para the purpose de applicable data protección laws y if not explicitly stated otherwise, nosotros are the data controller de tu personal información.
{% endif %}